Shipment Policy

Order Delivery

Once you have finished placing the order, the product(s) will be sent to the provided direction with the following estimated delivery times:

  • 1-3 Working days for mainland Spain.
  • 3-5 Working days for the Balearic Islands and the Canary Islands.
  • 7-10 Working days for the rest of Europe.

From Ester Gueroa we will try our absolute best to follow these delivery times and that the product(s) arrive at the destination as fast as possible.

Ester Gueroa will not assume responsibility when a shipment does not arrive due wrong, false or incomplete shipment information. Ester Gueroa will also not assume responsibility when the shipment does not arrive due to external reasons that the carrier is also not responsible for such as: user absence on delivery or when a parcel is stopped by customs.

Ester Gueroa will not pay for the local custom costs.

The shipment is free for all of Spain when an order exceeds 90€. If an order is below this amount, the shipment costs will be 5€ for mainland Spain, 7€ for the Balearic Islands and the Canary Islands and, 14€ for the rest of Europe.